Postnl.nl

We are PostNL

We aim to be your favourite deliverer

PostNL is building the future of delivery in, to and from the Benelux. Aspiring to be your favourite deliverer, we offer simple and smart logistic solutions that take people and the environment into account.

Annual report 2024

The annual report provides an overview of our company, our strategy, and our performance over the past year.

Results and presentations

An overview of all quarterly reports and important financial presentations of PostNL.

Annual reports

View our annual reports.

Corporate responsibility

We are deeply embedded in society and take responsibility for our people and the environment.

Herna en Pim

A letter from our Board of Management

In 2024, PostNL marked its 225th anniversary, a milestone inspiring both pride and reflection. Our rich heritage reflects resilience, adaptability, and purpose. While we honour our past, sustained success requires ongoing evolution, particularly in a dynamic year like 2024. Our people’s dedication was evident as we processed a record-breaking three million parcels on Cyber Monday, reaffirming our e-commerce role. Innovations such as AI-driven logistics enhanced efficiency, improving the customer experience. Despite market challenges—rising costs, inflation, labour shortages, and shifting consumer behaviour—we remained focused, managing cash flow effectively.

Careers

We deliver for everyone, every day. With 32,400 employees, we work hard together every day to deliver special moments. This means that we think ahead and are constantly developing new services. To make sending and receiving as easy as possible for everyone.