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Governance

Our Procurement Policy

Efficient, professional, and customer-focused

Our Procurement & Services department handles the procurement of products and services for PostNL in the Netherlands and works in collaboration with procurement colleagues in Belgium. In addition, PostNL has specialised departments responsible for specific procurement, such as contracting delivery entrepreneurs, charters for national road transport, and all transport to and from international destinations. Procurement & Services is also responsible for optimising and professionalising procurement within PostNL. By pooling our purchasing power, we achieve benefits and can better serve our customers.

Key figures

In 2023, we collaborated with approximately 7,000 suppliers.

99% of our suppliers are based in Europe.

Our focus: circularity

We aim to procure goods and services as responsibly as possible, based on the principles of the circular economy. In consultation with our internal customers and clients, we apply several key principles:

  • The products we procure have the longest possible lifespan.
  • Together with suppliers, we minimise waste generated after a product or service’s lifecycle.
  • We encourage suppliers and employees to reuse products as much as possible.
  • The 10R circularity ladder is the guideline for the procurement of all products and services.
Learn more about our circular approach
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Our procurement documents