What is ‘Pakje’?
‘Pakje’ is our invitation to give you a glimpse behind the scenes. In collaboration with Ruben van der Meer, Dutch comedian and actor, we venture into the world of PostNL. Ruben delves into the most commonly asked questions about mail and parcel deliveries. Throughout this exploration, he unravels the challenges that come with working at PostNL.
Does PostNL work with AI and AR?
Artificial intelligence (AI) and Augmented Reality (AR) is the future. What about delivering mail and parcels? Ruben takes to the streets together with mail carrier Rina. And Martijn & Dido also help to answer his question.
Can the delivery period be shorter?
Pling! A message: "We will deliver your parcel between 2 p.m. and 4 p.m.." Can't that time period be shorter? Ruben discovers the innovative side of parcel delivery together with Jonathan and Karen. But first he helps out parcel deliverer Marcel.
Ordered today, delivered tomorrow. How does that work?
Ordered today, delivered tomorrow. A promise that we try to keep every day. But how does that work? Ruben helps Walter sort the parcels. He also talks to Huda and Louwrens, to learn more about customer needs.