How do I submit a complaint?
We know that it is disappointing when something goes wrong with your mail or parcel, or you are dissatisfied with your delivery. Please let us know and we will do all we can to prevent it happening again.
How do I submit a complaint?
- Click ‘Submit complaint’ below
- Chatbot Daan will open and ask you some questions
- Daan will create a report or connect you to one of our colleagues