International Parcel

• Fully trackable service* 
• Priority delivery 
• Proof of posting as standard 
• Undeliverable items returned free of charge

Follow these steps to send your parcel: 

1. Make sure your parcel meets the size and weight requirements:
   Max. weight (delivery inside the EU): 23 kg
   Max. weight (delivery outside the EU): 20 kg
   Max. size: 100 x 50 x 50 cm 
2. Make sure that your parcel is addressed correctly
   Please refer to address specifications per country.
3. Add postage
   Frank your parcel using our special parcel stamps. These are available at your local post office. Please note that you cannot use regular stamps to frank your parcel. 
4. Be sure to provide the required documentation For international deliveries outside the EU, you are required to fill out a customs form. For an International Parcel use a CN23 form. If you prepare your order online, the information that is required by customs is automatically displayed. Have you filled out all the information? Then the customs form is automatically added to your shipping label. Then you can just hand it over at a PostNL point. No printer? We can print your shipping label and the required customs forms for you.
5. Hand over your parcel at one of the 2,600 post offices

Not sure about the correct postage for your letter or parcel? Try our easy-to-use postage calculator. Simply select the type of shipment, weight, and destination country.

The affordable way to send small parcels

Due to new international regulations, it is no longer allowed to send smaller goods (up to 2 kg) via mail in an envelope. Until recently the better option to send these goods was to use the option "packet without track & trace". This can be relatively expensive though! This is why we introduced the letterbox packet. With the letterbox packet, you can send small goods (up to 2 kg) in an affordable way and still be compliant with the new regulations.