Extra security when sending international mail
Need proof of sending and receiving? Send your letter by registered mail. The mail will be delivered personally at the door after the recipient has signed for delivery. The contents are insured up to €50 in case of loss or damage.
Useful when sending a contract, for example. Do consider the value of the goods. Less than €50? Send your letter by registered mail. Choose insured shipping if the value is higher (up to €500).
Drop off your letter at a PostNL point. Please note that you cannot drop off registered letters at every PostNL point. Check which PostNL point offers the service.
When sending a letter outside the EU, you must complete and enclose a customs form (only when sending goods). You can request a form from the employee at the PostNL location. When you prepare your letter online, you will automatically be shown the form. Complete the form online. No printer? We will print your shipping label and any required customs forms.
What if we are unable to deliver the letter to the recipient? Don't worry. It will be automatically returned to you free of charge. Once the letter is abroad, delivery is taken over by that country's postal service. The number of delivery attempts vary per country and postal service. This depends on the agreements that have been made with a country. If you have any questions about this, please contact the postal service of the country in question.
Would you like to know when your letter abroad will be delivered? View delivery time abroad.
Exceptions: Always use insured mail when sending money and cheques abroad. These items are not eligible for compensation if you send them abroad by registered mail. Regardless of the value.
| up to 2 kg | |
|---|---|
| NL | € 9,25 |
| EUR1 | € 12,55 |
| EUR2 | € 14,55 |
| World | € 22,00 |
What if we are unable to deliver the letter to the recipient? Don't worry. The letter will be automatically returned to you free of charge, both in the Netherlands or abroad.
Did you send a letter by registered mail and want to know where it is? Follow your letter.
