Postnl.nl

International Signature for Delivery

Your valuable or important items delivered safely to any destination worldwide

Choose International Signature for Delivery for added peace of mind when sending valuable or important items. In the event of loss or damage, you will receive compensation up to 500 euros.

The benefits of Signature for Delivery

  • Addressee is required to sign for delivery 
  • Proof of posting as standard 
  • Up to 100 or 500 euros compensation in the event of loss or damage 
  • Fully trackable service* 
  • Priority delivery 
  • Undeliverable items returned free of charge

How does it work?

Follow these steps to send your parcel with Signature for Delivery: 

  1. Make sure your parcel meets the size and weight requirements:
    Max. weight (delivery inside the EU): 30 kg
    Max. weight (delivery outside the EU): 20 kg
    Max. size: 100 x 50 x 50 cm 
  2. Make sure that your parcel is addressed correctly
    Please refer to address specifications per country
  3. Add postage
    Frank your parcel using our special parcel stamps. These are available at your local post office. Please note that you cannot use regular stamps to frank your parcel
  4. Be sure to provide the required documentation
    For international deliveries outside the EU, you are required to fill out a customs form. Use a CN 22 form if the total value of your shipment is less than 425 euros. Otherwise a CN 23 form should be used. 
  5. Hand over your parcel at one of the 2,600 post offices

What does it cost?

Not sure about the correct postage for your letter or parcel? Try our easy-to-use postage calculator. Simply select the type of shipment, weight, and destination country.

Delivery of your parcel

You can check the delivery status of your parcel at any time using our online tracking service.
For a delivery estimate, please refer to Delivery Times.

Delivery restrictions

Not all goods can be delivered abroad via post. Please refer to International delivery restrictions before sending your parcel.

*Tracking availability

Online tracking is available for the following destinations. Even if tracking is unavailable for your destination, we are still able to deliver your parcel.

Afghanistan
Gabon
Paraguay
Albania
Germany
Peru
Algeria
Ghana
Philippines
Antigua and Barbuda
Greece
Poland
Argentina
Guyana
Portugal
Armenia
Honduras
Qatar
Aruba
Hong Kong
Romania
Australia
Hungary
Russia
Austria
(Republic of) Ireland
Rwanda
Azerbaijan
India
Saint Kitts and Nevis
Bahamas
Indonesia
Saint Vincent and the Grenadines
Belarus
Iran
Samoa
Belgium
Israel
Saudi Arabia
Belize
Italy
Senegal
Benin
Jamaica
Serbia
Bermuda
Japan
Sierra Leone
Bhutan
Jordan
Singapore
Bosnia and Herzegowina
Kazachstan
Slovakia
Botswana
Kenya
Slovenia
Brazil
Laos
Solomon Islands
Bulgaria
Latvia
South Africa
Burkina Faso
Libya
South Korea
Burundi
Lithuania
Spain
Cambodia
Luxembourg
Sri Lanka
Cameroon
Macedonia
Sudan
Canada
Madagascar
Sweden
Cape Verde
Malawi
Switzerland
Chile
Malaysia
Syria
China
Maldives
Taiwan
Colombia
Malta
Tanzania
Costa Rica
Mauritania
Thailand
Croatia
Mauritius
Togo
Cuba
Mexico
Tonga
Cyprus
Moldavia
Trinidad and Tobago
Czech
Mongolia
Tunisia
Denmark
Morocco
Turkey
Djibouti
Mozambique
Uganda
Dominica
Myanmar
Ukrain
Dominican Republic
Nepal
Uruguay
Ecuador
Netherlands Antilles
Vanuatu
Egypt
New Caledonia
Venezuela
El Salvador
New Zealand
Vietnam
Eritrea
Nicaragua
United Arab Emirates
Estonia
Niger
United Kingdom
Ethiopia
Nigeria
United States
Fiji
Norway
Yemen
Finland
Pakistan
Zambia
France
Panama
Zimbabwe
French Polynesia
Papua New Guinea

If something goes wrong

We take the utmost care to ensure that your parcel is delivered in perfect condition. Occasionally, however, items may be lost or damaged in transit. In the event of loss or damage, we kindly ask you to contact our customer service. Depending on the outcome of our investigation and item value, we will award compensation up to 500 euros. 

Please note that in order to qualify for compensation, you will be required to show proof of posting.